Since beginning its operations in 1986, BRG has gained significant experience in developing innovative workplace solutions with a focus on driving value and results. Click here to learn more about BRG's experience or read our case studies on how our customers have benefited from our expert solutions.
Focus on Results
BRG's methodologies are focused on delivering results to our customers in the form of increased quality of deliverables, reduced cycle times for tasks and services, and reduced costs through streamlined processes and negotiated rates from third-party providers.
Whether the BRG Team utilizes your tools or implements our own technology solution, we can help you manage and measure the costs and quality of our combined services to your end users with an emphasis on measurable results through benchmarking. BRG has reduced the per-move cost for a project move by up to 40% for some clients through deployment of technology and performance measurement.
National Support and Buying Power
BRG is able to support a geographically dispersed customer base. Our local representation across North America, coupled with our use of advanced communications technology, enables our broad support capabilities. Our management team ensures consistent execution of all BRG services by establishing standard operating procedures and by continuously monitoring the measured performance of our team.
BRG's national presence and customer base also gives us the advantage when negotiating contracts and prices with service providers and product vendors on behalf of our clients. BRG can negotiate pricing at below industry-standard rates, enabling us to pass these savings on to our customers. We have been able to decrease hourly rates of third party service providers by 10-20% for some of our customers by renegotiating the customer's existing vendor contracts.
Track Record of Innovation and Due Diligence
BRG emphasizes technological and workflow innovations that enhance and increase the dissemination of knowledge and expertise within an organization.
To support this mission, BRG focuses on the following in our engagements:
- Our implementation strategy emphasizes preliminary analysis, planning, documentation and consensus prior to proceeding with implementation of innovative changes.
- Our solutions-oriented approach reduces the emphasis on software and instead focuses on solving customer problems through process enhancements that apply technology appropriately. Because it is our belief that an organization can be successful with any number of available software solutions, BRG will always emphasize process development and improvement over software sales.
- BRG has long been a leader in applying advanced technical solutions to meet our customer's needs. BRG's technical advancements have formed the basis for many state-of-the-art enhancements implemented by our partner software manufacturers in their off-the-shelf products.
We have been able to decrease expenditures on software and infrastructure by up to 50% for some of our customers through careful planning and innovative deployment strategies.
Flexible and Scaleable Solutions
BRG offers our customers a flexible and scalable service offering. We have the ability to quickly increase or decrease our level of account staffing to support our customers through the peaks and valleys of typical business cycles. The flexibility of BRG's variable labor pool results in significant cost savings for our customers. For one client, BRG was able to scale our outsourced staffing from an initial 25 personel to a peak of 185 team members over the course of a two year period.
Likewise, our technology solutions are also scalable to meet customer needs. As our clients grow and transform, the modular design of our technology solutions allows us to meet evolving requirements. As the result of sustained growth, the technology solution for one BRG client scaled from a single-user stand-alone system to a global, integrated and web-based enterprise tool over the course of a two year period.